Introducing OracleCloudCare – Managed Support Services from eAppSys
Managed Support
Introducing OracleCloudCare - Managed Support Services from eAppSys
Welcome to OracleCloudCare from eAppSys, your trusted partner for managing and optimising Oracle cloud solutions. Our comprehensive managed support services span across Oracle’s Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS) offerings. With our expert team, we ensure your cloud environment is secure, efficient, and perfectly aligned with your business needs, helping you leverage the full potential of Oracle Cloud.
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OracleCloudCare Services
Oracle SaaS Management & Support
Oracle SaaS applications are designed to streamline operations, enhance productivity, and drive innovation across various business functions. Our OracleCloudCare services offer comprehensive support and management for the entire suite of Oracle SaaS solutions.
Enterprise Resource Planning (ERP) Cloud
- Financial Management: Automate financial operations, from accounting and financial reporting to budgeting and forecasting.
- Procurement and Supply Chain: Optimise procurement processes, manage supplier relationships, and streamline supply chain operations.
- Project Management: Efficiently plan and execute projects, managing resources and costs effectively.
Human Capital Management (HCM) Cloud
- Core HR and Talent Management: Manage employee data, recruitment, performance, learning, and payroll efficiently.
- Global HR: Ensure compliance with local laws and regulations while managing a global workforce, including Payroll Remediation.
Supply Chain Management (SCM) Cloud
- Inventory and Order Management: Optimise inventory levels and streamline the order-to-cash process.
- Manufacturing and Logistics: Enhance manufacturing efficiency and manage logistics operations seamlessly.
Our CloudCare
SaaS Services Include
- Implementation & Deployment: Expert guidance and support during the implementation phase to ensure seamless deployment and user adoption.
- Customisation & Integration: Tailor Oracle SaaS applications to meet specific business needs and integrate with existing systems, including:
- Business Intelligence Publisher Reports (BIP), OTBI, FRS, HCM Extracts & Performance tuning
- Workflows, Approvals, and Notifications
- Fusion personalisation & ‘Fast Formulas’
- Ongoing Support & Maintenance: Continuous monitoring, updates, and troubleshooting to ensure optimal performance and reliability.
OracleCloudCare Services
Oracle PaaS Management & Support
Overall, eAppSys’ Oracle Cloud Managed Services can help customers maximise the value of their Oracle Cloud investment, drive greater business efficiency, and stay ahead of the continuously changing business landscape.
Our Oracle PaaS Services Include:
- Development & Deployment: Support for developing and deploying custom applications on Oracle PaaS (Oracle APEX, VBCS), ensuring scalability and performance.
- Platform Optimisation: Continuous monitoring and optimisation of the PaaS environment to enhance performance and reduce costs.
- Data Management & Security: Comprehensive data management, including data backup, recovery, and security measures.
OracleCloudCare Services
Oracle IaaS Management & Support
Oracle IaaS provides scalable and secure infrastructure solutions. OracleCloudCare offers robust support for managing Oracle IaaS, ensuring your infrastructure is optimised, secure, and cost-effective.
Our Oracle IaaS Services Include:
- Compute & Storage Services: Scalable compute and storage options to meet your business needs, with automated resource management.
- Networking & Security: Secure and manage your network with virtual cloud networks, firewalls, and encryption.
- Database & Analytics: Leverage high-performance databases and analytics tools for data-intensive applications.
- Disaster Recovery & Business Continuity: Implement comprehensive disaster recovery plans to protect your infrastructure and ensure business continuity.
- Infrastructure Monitoring & Optimisation: Real-time monitoring and proactive optimisation of resources to ensure efficient performance, including Health Checks, Security Audits, Clones, Patching, and Alerts.
- Security & Compliance: Implement robust security measures and ensure compliance with industry standards and regulations.
- Cost Management & Optimisation: Monitor and optimise cloud spending to maximise ROI and control costs.
OracleCloudCare Services
Why Choose eAppSys’ OracleCloudCare?
Expertise
Leverage our deep knowledge of Oracle technologies and best practices to optimise your cloud environment.
24/7 Support through our Service Desk
Access our dedicated team of experts around the clock for any issues or queries.
DevOps & CI/CD
Automate the Oracle SaaS, PaaS, and IaaS technical component delivery pipeline to ensure seamless and rapid deployment.
Cost Efficiency
Optimise your cloud investments and reduce operational costs with our managed services.
Scalability
Seamlessly scale your services to match evolving business demands.
Security
Benefit from cutting-edge security measures and compliance support to protect your data and applications.
Flexible Tenure
Choose the duration that best suits your needs for trying or adopting our Oracle Cloud Care Support Services.