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Employee Experience

Increase Productivity and Improve Company Performance with eAppSys Employee Experience Platform

Elevating Employee Experience: The Role of an Employee Experience Platform

The employee experience is the perception and feelings employees have about their job and the company for which they work. It includes every interaction and touchpoint the employee has with the organisation, from entry to exit. The employee experience is shaped by factors like the company’s culture, interactions with colleagues and superiors, and the tools and technology used on the job.

An employee experience platform is a system that helps manage and improve various aspects of the employee experience. It includes onboarding, performance management, benefits, training, and the workplace environment. In addition, it includes the processes, activities, and communication systems that support employees in their roles.

Employee Experience Statistics

Research shows employees with a positive employee experience are 60% more likely to intend to stay with their current company and 69% more likely to be high performing. To improve employee experience and business performance, companies must treat employees as their best customers and focus on their needs and well-being.

Why Does Employee Experience Matter?

Here are some reasons employee experience matters.
  • Employee experience has a significant impact on a company’s profitability.
  • Satisfied employees remain engaged and deliver what it takes to delight the company’s customers.
  • On the other hand, unhappy and disengaged employees may be less productive or may even leave the company.
  • Such employees could lead to costly turnover and the need for continuous hiring and training of new employees.
  • Inefficient systems and processes can lead to low morale and disempowerment among employees.
  • It can negatively impact the business’s performance, volume and market position.

Engaged employees with a positive employee experience are more productive, committed to the company, and likely to stay with the organisation for a long time.

How Can HR Professionals Create the Right Employee Experience?
With advancements in digital technology that have helped enhance customer satisfaction, employees are now looking for reciprocity in their case. It includes,

Quick Information Access

Companies must provide employees with simplified online access to services, processes, procedures, and personal information through their preferred devices.

Prompt Responses

It is necessary with 24/7 self-service options for information and services.

Clarity

It includes clear information on on-the-job performance, development opportunities and advancement vital for trust and engagement

Feeling of Being Connected

It includes feelings of engagement, meaning in work, and inclusion that is important for employee satisfaction and loyalty.

eAppSys Employee Experience Offerings

Our offering is designed to improve the employee experience via engagement with customers and implementation tools and technologies. We support and guide customers in choosing the best options for their needs. The number of interactions will vary per the customer’s specific goals and needs.

For example, one company may start with absence management and later move on to performance management, while another may prioritise implementing maternity pay. A government department may implement a service-driven approach across all employee interactions and use self-service tools for shared parental leave, changes in circumstances, and shift work.

Benefits of Positive Employee Experience

Employee experience benefits in various ways, including the following.

Increased Productivity

Satisfied employees are often more productive and motivated to deliver their best.

Reduced Turnover

When employees feel supported and valued by their employer, they are more likely to be retained in the long run. It reduces the costs associated with the frequent hiring and training new employees.

Enhanced Company Reputation

A positive employee experience can lead to positive word-of-mouth and a better reputation for the company. It can attract top talent and enhance customer satisfaction.

Improved Company Performance

Happy and engaged employees can contribute to overall improvements in the company's performance.

Greater Diversity and Inclusion

Implementing systems and processes that foster diversity and inclusion can create a more welcoming and inclusive workplace. It can lead to enhanced employee satisfaction and loyalty.

Improve employee satisfaction and boost productivity with our Employee Experience Platform. Our Employee Experience Platform can help.

Our Vision

Our vision at eAppSys is to become the go-to partner for Oracle Implementation & support services, helping organizations of all sizes unlock the power of their Oracle technologies and drive transformative business results. We believe that by leveraging our deep expertise, cutting-edge technology, and personalized approach, we can enable our clients to achieve their most ambitious goals and stay ahead of the curve in an increasingly competitive landscape. Through our values of innovation, partnership, and continuous improvement, we aim to consistently deliver exceptional value to our clients and be a driving force for positive change in the world.

Quality Accreditations

We are certified to meet customer needs under ISO 9001 Quality Management, ISO 27001 Information Security, Cyber Essentials, and Cyber Essentials Certified Plus. We are also compliant with GDPR regulations for the solutions we offer to our customers. Our quality accreditations are in place for both our UK and India delivery centres. We are committed to providing high-quality solutions and services that meet the needs of our customers, and these accreditations demonstrate our commitment to quality and security.

Our Mission

Our mission is to continue to be recognized as a strong and trusted IT consulting organization with high-quality solutions. We will achieve this by:

  • Building strong and long-term partnerships with our customers
  • Investing heavily in developing unique solutions to accelerate time and quality
  • Investing in and nurturing the best consultants to meet our customers' needs
  • Being the best organization to work with and having the best people to work with us.

We are committed to achieving this mission through our dedication to our core values and our focus on delivering exceptional solutions and services to our customers. By continuing to innovate and evolve, we will continue to be a leader in the IT consulting industry.

Our Values

At eAppSys, our core values are

  • Integrity of our people and processes
  • Collaboration of our people with customers and partners
  • Innovation of our processes and solutions
  • Quality in everything we do
  • Investing in our people
  • Teamwork within eAppSys and with our clients and partners
  • Flexibility and empathy in our dealings

These values are at the heart of everything we do, and they guide our actions and decisions as we work to provide outstanding solutions and services to our customers. We are committed to upholding these values in all of our interactions with customers, partners, and the wider community.

Our Approach

Our approach is a unique quality-based methodology tailored to meet customer requirements. Our Global Delivery Model (GDM) is based on providing solutions and services using the best resources at the location. Thus, while delivering value and ensuring the highest levels of quality, we foster substantial cost and time savings.

 

We use small integrated teams to deliver projects. Our teams comprise highly qualified people, products, processes and services. Thus, we consistently exceed customer expectations and achieve excellent customer satisfaction ratings. These factors have helped us create long-term strategic relationships with many existing clients.

 

At eAppSys, we respect people as much as technology. Thus, people are at the core of our business values. We firmly believe in the breakthrough abilities of people. Hence, we perpetually look forward to expanding and enhancing our talent base. So, while acquiring new talent, we upgrade our existing base and keep our employees engaged and motivated to deliver what it takes to help our clients succeed.